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Context Help

If you feel lost inside our Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up menu will appear. It comprises elaborate info about all the operations that you can perform on the given page. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of how-to videos explaining how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, explore our extensive Frequently Asked Questions database, which comprises questions asked by actual people and offers practical solutions. We constantly "revamp" our FAQ database with new entries in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, we have a fantastic team of client support engineers available 24/7 and ready to assist you with any issue. Each support ticket you submit will be replied to in less than one hour (the average trouble ticket response time being just twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-H4O6S7T8
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 234737

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com